Administration Services

FarPost provides professional server and network administration at very affordable rates. We offer our services for all sorts of small and medium-size companies, no matter if you have your in-house technical team or you just an individual with own business.More information of Farpost system administration services:

• Network Administration (hourly rate)
• System Administration (hourly rate)
• 24x7 Technical Support
• 24x7 Monitoring
• 24x7 Server Maintenance
• 24x7 Switch/Router Maintenance

Network Administration (hourly rate) $45 per hour

Farpost provides professional networking services on fixed hourly rate.

System administration (hourly rate) $45 per hour

Farpost provides professional system administration services on fixed hourly rate.

24x7 Technical Support $1500/MO

Our professional Technical Support Team is ready to take on server monitoring, downtime alarm and system failures prevention needs. Farpost will be available 24/7/365 to troubleshoot various server issues for the customer servers at the direct request of a customer.

Web hosting support:

• virtual/dedicated hosting
• monthly billing or ticket based support
• live chat technical support

24x7 Monitoring $50/MO per server

24x7 Monitoring service provides a solution to keep your servers online 24/7/365. The service includes monitoring of cpu/memory activity, free disk space, HTTP, SMTP, DNS, or any other custom ports or application. We will work out with you a detailed procedure, which our 24x7 available staff will follow in case of an incident, trying to fix/reboot a server, or notify you immediately. All monitoring events are considered as Critical Support Requests.

At no time will Farpost be responsible for performing procedures outside of those stated by Customer. All requests will be billed at the end of each month at the rate of $40 per hour in 15 minute increments.

Server Maintenance $150/MO per server

Server Maintenance service is applied to any kind of Windows/Linux servers and includes full configuration and setup coverage, 24x7 monitoring, and regular maintenance procedures, such as software patching, server security, health and so on.

On our weekly maintenance checklist we include the following routines:

• check event logs;
• check server performance;
• check security logs for possible attacks;
• check antivirus alerts;
• install software updates;
• install system/kernel updates (reboot scheduled with Customer).

On our monthly maintenance checklist we include the following routines:

• check hdd fragmentation and health;
• check RAID health;
• verify RPM database integrity;
• perform full security audit.

Note: some other maintenance procedures may be added to the list upon the customer request.

Farpost will be available 24/7/365 to troubleshoot various server issues for the customer servers at the direct request of customer up to ten (10) requests per month or up to six (6) hours, whichever comes first. All requests past the initial 10 requests or the initial 8 hours will be billed at the end of each month at the rate of $40 per hour in 15 minute increments.

Switch/router maintenance $150/MO per networking device

Switch/Router Maintenance service is applied to any kind of managed networking devices such as Cisco, Foundry, Netgear, 3Com, etc. and includes full configuration and setup coverage, 24x7 monitoring, and regular maintenance tasks, such as OS patching, security audits and so on.

On our weekly maintenance checklist we include the following routines:

• check event logs;
• check device performance;
• check security logs for possible attacks;
• check links throughput;
• interface errors (collisions, input errors, etc.);
• install security updates;
• install system/kernel updates (reboot scheduled with the customer).

On our weekly maintenance checklist we include the following routines:

• perform configuration backup;
• perform configuration consistency audit;
• perform full security audit.

Note: some other maintenance routines may be added to the list according to the customer needs.

Farpost will be available 24/7/365 to troubleshoot various issues for the Customer equipment at the direct request of Customer up to ten (10) requests per month or up to six (6) hours, whichever comes first. All requests past the initial 10 request or the initial 6 hours will be billed at the end of each month at the rate of $40 per hour in 15 minute increments.