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Your choice for Outsourcing Technical Support |
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I would like to thank you for considering FarPost Software Tech Support Services.
We are the leading provider for outsourcing technical support.
From start-ups to non-profits, books to accounting software,
we work with clients who understand their core competencies
and want to outsource their tech support operations.
When you hire us we integrate seamlessly as part of your team and treat your clients exactly the way you want them treated -- with excellence! After all, outsourcing technical support to FarPost is a decision you will make only once. I am certain you will remember that decision happily every day thereafter. We don't provide headaches, just results!
The technical support outsourcing industry is growing rapidly. As a result, many traditional publishing houses, software publishers and non-profits have told us that they are unhappy with their current provider's quality and execution. When you hire FarPost Software Tech Support Services, you can be certain you are getting a reliable partner who will put agents on the telephone and answering your email that you will be proud of. We hire only the best people after a rigorous screening and then put them to work for you! We also know that when you are outsourcing technical support, you want to avoid being lost in a crowd of clients in a huge call center with high turnover. That is why we have remained a small boutique call center, serving only the best! From 2 to 200 calls per day, if you want the best solution for outsourced technical support, look no further. FarPost Software's Outsourced Technical Support Services are the best! Inside this site you will find education to help you navigate the world of call centers and outsourcing technical support. We hope this helps you insure that as you select a provider you are always comparing apples to apples. In addition, you will find a great deal of information on our company and how we provide outsourced technical support. Offshore outsourcingThe current stampede toward offshore outsourcing should come as no surprise. For months now, the business press has been regurgitating claims from offshore vendors that IT work costing $100 an hour in the United States can be done for $20 an hour in Bangalore or Russia. If those figures sound too good to be true, that's because they are. In fact, such bargain-basement labor rates tell only a fraction of the story about offshore outsourcing costs. The truth is, no one saves 80 percent by shipping IT work to Russia or any other country. Few can say they save even half that. As just one example, United Technologies, an acknowledged leader in developing offshore best practices, is saving just over 20 percent by outsourcing to Russia.Request Quote for Offshore outsourcing Outsourcing ProgrammingWhy use outsource programming?Businesses today need highly functional, high-performance applications in order to remain competitive. Billions are spent each year by firms to upgrade existing systems or develop new systems. However, the high cost of in-house software development makes such efforts prohibitive to many businesses. FarPost can make high-performance applications available and affordable without physically being in your office. Some of the benefits you will receive are as follows: Additional staff without having to provide office space or equipment. No travel, relocation or temporary housing expenses, no insurances, vacancies or sick leave expenses. Main advantages of the "telecommute programming" by the Russian software developers are professional quality due to very high skill set and traditionally reasonable rates of pay. With us your save over 60 % of your development costs. FarPost development skills are packaged as development partnerships. Partnerships can include short-term and long-term projects, partial or complete life-cycle services, analysis and specification design, coding, maintenance and specific subcontracting services. FarPost programmers and consultants are experienced with the latest client and thin-client/server languages, concepts and technologies including PHP, C++, Visual C++, ASP, Visual Basic, VBScript, ActiveX, Delphi, SQL, Java, JavaScript, CGI, HTML, DHTML, XML and WAP. Operating systems experience includes Windows and Unix varieties, WinCE and Palm OS. Web server experience includes IIS, Netscape and Apache. Database experience includes SQL Server, MySQL and Oracle. Request Quote for Outsourcing Programming see also 1. Outsourcing Support and Offshore Programming 2. Managed security services 3. Outsourcing Progamming 4. outsouring tech support |